Contact

Venue enquiries

Got a question about Gage Roads Freo? Check out our FAQ’s page. Or maybe you’ve got some feedback you’d like to share with us. Either way, drop us a line and we’ll be in touch 🤙 We don’t have a phone here in the brewery, but we’ll get back to your enquiry as soon as we can. Calling the sales team won’t help, they don’t work from our Freo Brewpub 😉

Just a reminder, we don’t take bookings here at Gage Roads Freo. We’ve got plenty of space for you to just rock up, no matter how many mates you have.

For groups over 30 looking to book a function, head to our Functions page.

Merch enquiries

We want you to be stoked with your order. But we get it – sometimes it just doesn’t work out. Whether it doesn’t fit, you have changed your mind, or for any other reason, we’re happy to receive the item back in ‘as new’ condition and provide you with an exchange (equal to the same amount) or refund (exclusive of original and return shipping).

How to Process a Return (Refund/Exchange)

1. Email shop@gageroads.com.au within 14 days of delivery with these details:

• Your order number 
• Details of the item you would like refunded/exchanged

2. We will review your request and get back to you with next steps. If accepted, we will provide you with the address to have your item/s returned to. 

• Returns are to be processed by postage only. 
• Purchases made via our Online Store cannot be accepted at Gage Roads Freo; and vice versa.
• Please ensure all items are packaged securely and arrive back to us in ‘as new’, unworn condition. We will not refund or exchange any item that does not meet these requirements. 
• You are responsible for the cost of return shipping.
• Please provide us with the tracking information of your return when available, so that we know it’s coming.

3. Once we have received and inspected your return, we will process your refund (exclusive of original and return shipping) to your original payment method; or dispatch your requested exchange.

For Damaged Items 
Please email us at shop@gageroads.com.au if you receive your item in a defective or damaged state, to either have a replacement or a full refund arranged. 

For Any Other Issues

Please email us at shop@gageroads.com.au.

Sponsorship enquiries

Got an upcoming event or project that would be even better with beer? Shoot us a line and we’ll see what we can do.

We do love to hear about all your ideas, big or small, but also want to apologise in advance if we are not able to get back to you. The volume of great opportunities in our fair land is pretty high, so if you’re successful in your application, we will contact you directly.

Media enquiries

Are you a journo or producer wanting to chat with us about a story? Chuck your deats in the form and we’ll look into it!

Product feedback

Got some feedback on a specific product? Hit us up with some more details, and please keep all relevant packaging including the can/bottle & crown until someone has been in touch.

General enquiries

Got a general enquiry or something else you want to share? We’d love to hear what you have to say!